Terms and Conditions for Rubyroyale Casino
General Terms and Conditions
Welcome to Rubyroyale. These Terms and Conditions govern your use of our website and services. By accessing or using Rubyroyale, you agree to be bound by these terms. Please read them carefully before proceeding.
1. Acceptance of Terms
By registering an account, placing bets, or using any services provided by Rubyroyale, you confirm that you have read, understood, and agree to comply with these Terms and Conditions. If you do not agree with any part of these terms, you must not use our services.
1.1 Legal Age Requirement
You must be at least 18 years of age or the legal age of majority in your jurisdiction to use our services. Rubyroyale reserves the right to request proof of age at any time. Accounts found to be held by underage individuals will be immediately suspended and any winnings forfeited.
1.2 Geographical Restrictions
Our services are not available in all jurisdictions. It is your responsibility to ensure that online gambling is legal in your country or region. By using Rubyroyale, you confirm that you are accessing our services from a permitted location.
2. Account Registration
To access our gaming services, you must create an account with accurate and complete information. The following rules apply:
- One Account Per Person: You may only register one account. Multiple accounts are strictly prohibited and may result in closure of all accounts and forfeiture of funds.
- Accurate Information: All personal details provided during registration must be truthful and current. You must notify us immediately of any changes to your information.
- Account Security: You are responsible for maintaining the confidentiality of your login credentials. Any activity conducted through your account is your responsibility.
- Verification: Rubyroyale reserves the right to request identity verification documents at any time. Failure to provide requested documentation may result in account suspension.
3. Deposits and Withdrawals
Financial transactions on Rubyroyale are subject to the following conditions:
3.1 Deposits
All deposits must be made using payment methods registered in your own name. We accept various payment methods including credit cards, e-wallets, and cryptocurrency. Minimum and maximum deposit limits apply and are displayed during the deposit process.
3.2 Withdrawals
Withdrawal requests are processed according to our standard procedures. Verification may be required before your first withdrawal is approved. Withdrawals must be made to the same payment method used for deposits, where possible. Processing times vary depending on the payment method selected.
3.3 Anti-Money Laundering
Rubyroyale operates strict anti-money laundering policies. We reserve the right to investigate suspicious transactions and report them to the appropriate authorities. You may be required to wager your deposit amount before withdrawal is permitted.
4. Bonuses and Promotions
Bonuses and promotional offers are subject to specific terms and conditions that are outlined on our bonuses page. Key points include:
- Wagering requirements must be met before bonus funds can be withdrawn
- Bonuses are available for a limited time and may expire if not used
- Only one bonus can be active at a time unless otherwise stated
- Rubyroyale reserves the right to modify or cancel promotions at any time
- Bonus abuse or fraudulent activity will result in forfeiture of bonuses and potential account closure
5. Gaming Rules
All games provided by Rubyroyale are governed by their individual rules and regulations. Players are expected to:
- Familiarize themselves with game rules before playing
- Play fairly and not use any automated systems or bots
- Accept that all game outcomes are determined by Random Number Generators (RNG)
- Not engage in collusion or any form of cheating
Rubyroyale reserves the right to void bets and withhold winnings if any irregularities or rule violations are detected.
6. Responsible Gaming
We are committed to promoting responsible gambling. Rubyroyale provides tools to help you manage your gaming activity, including:
- Deposit limits
- Session time reminders
- Self-exclusion options
- Access to support organizations
For more information on staying safe while gaming, please visit our tips and strategies page. If you feel that gambling is becoming a problem, we encourage you to seek professional help immediately.
7. Privacy and Data Protection
Your privacy is important to us. All personal information collected by Rubyroyale is handled in accordance with our Privacy Policy and applicable data protection regulations. We use your data to:
- Process transactions and verify your identity
- Provide customer support
- Send promotional communications (with your consent)
- Comply with legal and regulatory requirements
We employ industry-standard security measures to protect your information from unauthorized access, disclosure, or misuse.
8. Intellectual Property
All content on the Rubyroyale website, including text, graphics, logos, images, and software, is the property of Rubyroyale or its licensors and is protected by copyright and intellectual property laws. You may not reproduce, distribute, or create derivative works from our content without explicit written permission.
9. Limitation of Liability
Rubyroyale provides its services on an "as is" and "as available" basis. We do not guarantee that our services will be uninterrupted or error-free. To the fullest extent permitted by law, Rubyroyale shall not be liable for:
- Technical failures or interruptions of service
- Loss of data or unauthorized access to your account
- Any indirect, consequential, or incidental damages
- Losses arising from your use of third-party payment providers
Your use of our services is at your own risk, and you accept full responsibility for any losses incurred while gaming.
10. Account Termination
Rubyroyale reserves the right to suspend or terminate your account at any time if:
- You breach any of these Terms and Conditions
- We suspect fraudulent or illegal activity
- You fail to provide requested verification documents
- Your account remains inactive for an extended period
You may also choose to close your account at any time by contacting customer support. Upon account closure, any remaining balance will be returned to you after deducting any applicable fees.
11. Dispute Resolution
If you have a complaint or dispute regarding our services, please contact our customer support team. We aim to resolve all issues promptly and fairly. If a resolution cannot be reached, the matter may be referred to an independent Alternative Dispute Resolution (ADR) service or regulatory authority.
12. Changes to Terms
Rubyroyale reserves the right to modify these Terms and Conditions at any time. Any changes will be posted on this page with an updated revision date. Continued use of our services after changes have been made constitutes acceptance of the new terms. We encourage you to review this page regularly.
13. Governing Law
These Terms and Conditions are governed by and construed in accordance with the laws of the jurisdiction in which Rubyroyale operates. Any disputes arising from these terms shall be subject to the exclusive jurisdiction of the courts in that jurisdiction.
14. Contact Information
If you have any questions or concerns regarding these Terms and Conditions, please contact our customer support team through the main website. We are committed to providing assistance and addressing your inquiries promptly.
Last updated: January 2025
By using Rubyroyale, you acknowledge that you have read, understood, and agreed to these Terms and Conditions.